Workplace Mediation

A client came to us seeking a resolution after an employee raised a grievance against their line manager,

Situation

Due to a breakdown in their working relationship, the situation had become increasingly strained, and the client feared it could further escalate and they could lose one or both members of staff. 

Solution

We facilitated a successful mediation between the employee and their line manager, helping both employees to engage in open dialogue and address their concerns in a constructive way.  Our mediation approach was impartial and solution-focused, with the idea being to find common ground. 

Outcome

Through the mediation process, the relationship between the employee and their line manager was repaired, with the grievance being resolved without the need for further escalation

I would wholeheartedly recommend Taurus HR Solutions for all your HR needs. They provided a personal and professional service that ensures peace of mind in the workplace. I am grateful for their dedicated service and would highly recommend them to anyone looking for an HR firm they can trust.

Andy Parkin - Speed Screed Ltd
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Taurus HR Solutions Ltd are authorised and regulated by the Financial Conduct Authority for claims management activity.

Employees: You do not need to use a Claims Management firm (CMC) to make a claim, you can make a claim yourselves for free. You make the claim yourselves to your employer, or by submitting a grievance, or may wish to seek advice from ACAS or the Citizens Advice Bureau.

By using the services of a claims Management firm, it does not mean your claim will be resolved more quickly, or have a better prospect of success, or a better outcome, than if you were to make the claim yourselves for free.

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