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A phenomenon is sweeping the employment world at present, called “quiet quitting” but what does it actually mean?  Here we look at what it is, and how to tackle it.

Despite the finality of the term, quiet quitting is not in fact a worker giving up their job.

Instead, the term has been coined to mean an individual doing the basics to fulfil the requirements of their role but nothing more.  Some people call this working to rule.

In other words, the worker:

  • sticks to the functions described in their job description;
  • works only their contractual working hours; and
  • avoids helping their employer out with additional tasks outside their usual remit (which they might previously have done for little or no additional reward or recognition).

While the concept has recently been picking up steam on social media and in the press, it is nothing new. 

Spotting it can be relatively easy, you may see that someone’s attitude has changed, or they no longer show enthusiasm in what they’re doing.  They may also be lacking initiative or making more negative comments.

Line managers need to work closely with HR professionals to help overcome some of these challenges.

Some suggestions could include:

Mid-year salary reviews – particularly since the cost of living crisis and inflation has hit people hard, a cost of living bonus is another option.

More hybrid working options – could people work from home a little more frequently?  Employees now expect this level of flexibility and many have been successfully doing it for some time.

Stay interviews – look at doing some interviews to keep your finger on the pulse with how your employees are feeling, and identify any potential flight risks. 

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