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Data Privacy and Security


Welcome to the Taurus HR Solutions Ltd’s privacy policy.  

Taurus HR Solutions Ltd respects your privacy and is committed to protecting your personal data. This privacy policy  will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it  from) and tell you about your privacy rights and how the law protects you.  

This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please  also use the Glossary to understand the meaning of some of the terms used in this privacy policy. 

  11. Important information and who we are 

Purpose of this privacy policy 

This privacy policy aims to give you information on how Taurus HR Solutions Ltd collects and processes your personal  data through your use of this website, including any data you may provide through this website when you sign up to  our newsletter, email updates, free downloads, purchase a product or service or take part in a competition. 

This website is not intended for children, and we do not knowingly collect data relating to children. 

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may  provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware 

of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not  intended to override them.  


Taurus HR Solutions Ltd is the controller and responsible for your personal data (collectively referred to as “Taurus HR  Solutions Ltd”, “we”, “us” or “our” in this privacy policy). 

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this  privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights,  please contact the DPO using the details set out below.  

Contact details 

If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following  ways: 

Full name of legal entity: Taurus HR Solutions Ltd 

Email address: 

Postal address: 27 Shropshire Road, Scampton, Lincoln, LN1 2UE 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator  for data protection issues ( We would, however, appreciate the chance to deal with your concerns  before you approach the ICO so please contact us in the first instance.  

Changes to the privacy policy and your duty to inform us of changes 

We keep our privacy policy under regular review. This version was last updated on 21 December 2022. 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your  personal data changes during your relationship with us. 

Third-party links 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling  those connections may allow third parties to collect or share data about you. We do not control these third-party  websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read  the privacy policy of every website you visit. 

  1. The data we collect about you 

Personal data, or personal information, means any information about an individual from which that person can be  identified. It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together  as follows: 

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status,  and title. 
  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Financial Data includes bank account and payment card details. 
  • Transaction Data includes [details about payments to and from you and other details of products and  services you have purchased from us]. 
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time  zone setting and location, browser plug-in types and versions, operating system and platform, and other  technology on the devices you use to access this website.  
  • Profile Data includes your username and password, purchases or orders made by you, your interests,  preferences, feedback and survey responses.  
  • Usage Data includes information about how you use our website, products and services.  
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our  third parties and your communication preferences. 

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated  Data could be derived from your personal data but is not considered personal data in law as this data will not directly  or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users  accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so  that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in  accordance with this privacy policy. 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity,  religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information  about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and  offences. 

If you fail to provide personal data 

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to  provide that data when requested, we may not be able to perform the contract we have or are trying to enter into  with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service  you have with us, but we will notify you if this is the case at the time.  

  1. How is your personal data collected? 

We use different methods to collect data from and about you including through: 

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by  corresponding with us by post, phone, email or otherwise. This includes personal data you provide when  you: 
  • apply for our products or services; 
  • create an account on our website; 
  • subscribe to our service or publications;  
  • request marketing to be sent to you; 
  • enter a competition, promotion or survey; or 
  • give us feedback or contact us. 

  • Automated technologies or interactions. As you interact with our website, we will automatically collect  Technical Data about your equipment, browsing actions and patterns. We collect this personal data by  using cookies, server logs and other similar technologies.  
  • Third parties or publicly available sources. We will receive personal data about you from various third  parties as set out below: 

Technical Data from the following parties: 

(a) analytics providers such as Google based outside the UK; and 

(b) advertising networks based inside the UK. 

  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services such  as PayPal, based outside the UK. 
  • Identity and Contact Data from data brokers or aggregators. 
  • Identity and Contact Data from publicly available sources such as Companies House and the Electoral  Register based inside the UK. 
  1. How we use your personal data 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the  following circumstances: 

  • Where we need to perform the contract we are about to enter into or have entered into with you. 
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and  fundamental rights do not override those interests. 
  • Where we need to comply with a legal obligation. 

Visit the glossary within this document to find out more about the types of lawful basis that we will rely on to process your personal data. 

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your  consent before sending third party direct marketing communications to you via email or text message. You have the  right to withdraw consent to marketing at any time by contacting us. 

Purposes for which we will use your personal data 

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which  of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. 

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for  which we are using your data. Please contact us if you need details about the specific legal ground we are relying on  to process your personal data where more than one ground has been set out in the table below. We retain all personal  data for 6 years after the period it was last used or processed.

Purpose/Activity Type of data Lawful basis for processing including basis of  legitimate interest
To register you as a new customer (a) Identity  

(b) Contact

Performance of a contract with you


To process and deliver your order  including: 

(a) Manage payments, fees and  charges 

(b) Collect and recover money owed  to us

(a) Identity  

(b) Contact  

(c) Financial  

(d) Transaction  

(e) Marketing and  Communications

(a) Performance of a contract with you  

(b) Necessary for our legitimate interests (to  recover debts due to us)

To manage our relationship with you  which will include: 

(a) Notifying you about changes to  our terms or privacy policy 

(b) Asking you to leave a review or  take a survey

(a) Identity  

(b) Contact  

(c) Profile  

(d) Marketing and  Communications

(a) Performance of a contract with you  

(b) Necessary to comply with a legal  obligation 

(c) Necessary for our legitimate interests (to  keep our records updated and to study how  customers use our products/services)

To enable you to partake in a prize  draw, competition or complete a  survey(a) Identity  

(b) Contact  

(c) Profile  

(d) Usage  

(e) Marketing and  Communications

(a) Performance of a contract with you  

(b) Necessary for our legitimate interests (to  study how customers use our  products/services, to develop them and grow  our business)

To administer and protect our  business and this website (including  troubleshooting, data analysis,  testing, system maintenance,  support, reporting and hosting of  data) (a) Identity 

(b) Contact 

(c) Technical

(a) Necessary for our legitimate interests (for  running our business, provision of  administration and IT services, network  security, to prevent fraud and in the context  of a business reorganisation or group  restructuring exercise) 

(b) Necessary to comply with a legal  obligation

To deliver relevant website content  and advertisements to you and  measure or understand the  effectiveness of the advertising we  serve to you(a) Identity  

(b) Contact  

(c) Profile  

(d) Usage  

(e) Marketing and  Communications  

(f) Technical 

Necessary for our legitimate interests (to  study how customers use our  products/services, to develop them, to grow  our business and to inform our marketing  strategy)
To use data analytics to improve our  website, products/services,  marketing, customer relationships  and experiences(a) Technical  

(b) Usage 

Necessary for our legitimate interests (to  define types of customers for our products  and services, to keep our website updated  and relevant, to develop our business and to  inform our marketing strategy)



To make suggestions and  recommendations to you about  goods or services that may be of  interest to you(a) Identity  

(b) Contact  

(c) Technical  

(d) Usage  

(e) Profile  

(f) Marketing and  Communications

Necessary for our legitimate interests (to  develop our products/services and grow our  business)



We strive to provide you with choices regarding certain personal data uses, particularly around marketing and  advertising.  

Promotional offers from us  

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want  or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant  for you (we call this marketing).  

You will receive marketing communications from us if you have requested information from us or purchased goods or  services from us and you have not opted out of receiving that marketing. 

Third-party marketing  

We will get your express opt-in consent before we share your personal data with any third party for marketing  purposes.  

Opting out 

You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and  checking or unchecking relevant boxes to adjust your marketing preferences, or by contacting us at any time.  

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a  result of a product/service purchase, warranty registration, product/service experience or other transactions. 

Change of purpose  

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we  need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an  explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.  

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis  which allows us to do so. 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above  rules, where this is required or permitted by law. 

  1. Disclosures of your personal data 

We may share your personal data with the parties set out below for the purposes set out in the table Purposes for  which we will use your personal data above. 

  • Internal Third Parties as set out in the Glossary

  • External Third Parties as set out in the Glossary
  • Specific third parties above. 
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.  Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our  business, then the new owners may use your personal data in the same way as set out in this privacy  policy.  

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We  do not allow our third-party service providers to use your personal data for their own purposes and only permit them  to process your personal data for specified purposes and in accordance with our instructions. 

  1. International transfers 

Some of our external third parties are based outside the UK so their processing of your personal data will involve a  transfer of data outside the UK.  

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by  ensuring at least one of the following safeguards is implemented: 

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level  of protection for personal data.  
  • Where we use certain service providers, we may use specific contracts approved for use in the UK which  give personal data the same protection it has in the UK.  

Please contact us if you want further information on the specific mechanism used by us when transferring your  personal data out of the UK.  

  1. Data security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used  or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those  employees, agents, contractors and other third parties who have a business need to know. They will only process your  personal data on our instructions, and they are subject to a duty of confidentiality.  

We have put in place procedures to deal with any suspected personal data breach and will notify you and any  applicable regulator of a breach where we are legally required to do so. 

  1. Data retention 

How long will you use my personal data for? 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for,  including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain  your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of  litigation in respect to our relationship with you. 

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of  the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes 

for which we process your personal data and whether we can achieve those purposes through other means, and the  applicable legal, regulatory, tax, accounting or other requirements. 

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction  Data) for six years after they cease being customers for tax purposes. 

In some circumstances you can ask us to delete your data: see your legal rights below for further information. 

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for  research or statistical purposes, in which case we may use this information indefinitely without further notice to you.  

  1. Your legal rights 

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click  on the links below to find out more about these rights:  

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

If you wish to exercise any of the rights set out above, please contact the Data Protection Officer on the details within  this policy. 

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may  charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to  comply with your request in these circumstances. 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and ensure your right to access  your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is 

not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information  in relation to your request to speed up our response. 

Time limit to respond 

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if  your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep  you updated.  

  1. Glossary 


Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give  you the best service/product and the best and most secure experience. We make sure we consider and balance any 

potential impact on you (both positive and negative) and your rights before we process your personal data for our  legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact  on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further  information about how we assess our legitimate interests against any potential impact on you in respect of specific  activities by contacting us. 

Performance of Contract means processing your data where it is necessary for the performance of a contract to which  you are a party or to take steps at your request before entering into such a contract. 

Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal  obligation that we are subject to. 


External Third Parties 

  • Service providers acting as processors based in the United Kingdom, Luxembourg, America who provide  IT and system administration, and storage services. 
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and  insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting  services. 
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based  in the United Kingdom who require reporting of processing activities in certain circumstances. 


You have the right to: 

Request access to your personal data (commonly known as a “data subject access request”). This enables you to  receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate  data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is  no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal  data where you have successfully exercised your right to object to processing (see below), where we may have  processed your information unlawfully or where we are required to erase your personal data to comply with local law.  Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which  will be notified to you, if applicable, at the time of your request.  

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and  there is something about your particular situation which makes you want to object to processing on this ground as  you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing  your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling  legitimate grounds to process your information which override your rights and freedoms. 

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your  personal data in the following scenarios: 

  • If you want us to establish the data’s accuracy. 
  • Where our use of the data is unlawful, but you do not want us to erase it. 
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or  defend legal claims.  
  • You have objected to our use of your data, but we need to verify whether we have overriding legitimate  grounds to use it.  

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have  chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies  to automated information which you initially provided consent for us to use or where we used the information to  perform a contract with you.  

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not  affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent,  we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you  withdraw your consent.

Laura Reilly 


19 November 2022

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